Canellation Policy.

Effective Date: 24 August 2026

At Black Boxes, we strive to process and dispatch orders as quickly as possible. Customers may request cancellation of an order subject to the terms below.

1. Order Cancellation
- Customers may request cancellation of an order before the order has been shipped. Cancellation requests can be made by contacting our customer support team with the order number and registered contact details. Once an order has been shipped, it cannot be cancelled. The customer may, where applicable, initiate a return or replacement request in accordance with our Return & Refund Policy.

2. Cancellation by Black Boxes Black Boxes reserves the right to cancel an order under certain circumstances, including: * Product being unavailable or out of stock. * Incorrect or incomplete pricing or product information. * Suspected fraudulent or unauthorized transactions. * Inability to deliver the product to the provided address. * Any other circumstances beyond our reasonable control. If Black Boxes cancels an order for which payment has already been received, the eligible amount will be refunded to the customer through the applicable payment method.

3. Refund for Cancelled Orders For eligible cancellations made before shipment, the amount paid by the customer will be refunded after the cancellation is approved. Refund processing time may vary depending on the payment method and the customer's bank or payment service provider.

4. Orders Already Shipped Orders that have already been dispatched cannot be cancelled through the cancellation process. Customers should accept delivery and, if eligible, request a return or replacement in accordance with the applicable **Return & Refund Policy**. If a customer refuses delivery, Black Boxes reserves the right to deduct applicable shipping, handling, or return-to-origin charges from any eligible refund.

5. Promotional and Discounted Orders Orders placed using promotional offers, coupons, discounts, or special schemes may be subject to additional cancellation and refund conditions specified with the respective offer.

6. How to Request Cancellation To request cancellation, please contact us as soon as possible with:

* Order Number
* Customer Name
* Registered Mobile Number
* Reason for Cancellation


Customer Support:
Phone: +91 98844 41091
Email: support@blackboxes.in
Website: http://www.blackboxes.in

Black Boxes reserves the right to modify this Cancellation Policy at any time. Any changes will be published on this page.

Black Boxes

A Unit Of Meryl Business Services India Private Limited


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Frequently Asked Questions

Does the GPS comes with warranty?
Yes. Yes, we are the first in the country to provide 2 years replacement warranty [which does not include manual damage and water lock]
How precise is the real-time tracking on Black Boxes gadgets?
By utilizing multi-constellation satellite signals, our gadgets provide pinpoint accuracy within 1 meter, refreshing every few seconds for a seamless live view.
Will the Smart Tracker interfere with my vehicle’s electronics?
Not at all. Our hardware is shielded against EMI (Electromagnetic Interference) and designed to integrate passively with your vehicle's existing systems.
Is the rat machine safe for humans?
Yes, these ultrasonic rat repellant automatic machines safe for humans and pets, though it is safe, we have designed it in such a way that the machine works only when the engine is OFF, it automatically turns OFF when the engine is turned 'On'.
Do the smart gadgets work in underground parking?
Our devices feature LBS (Location Based Services) which use cellular towers to provide an approximate location even when satellite signals are obstructed by concrete.
Is a subscription required for the BlackBoxes Cloud features?
To maintain 4G/5G connectivity and secure cloud storage for your driving logs, a small monthly or annual service fee is required.
Are the leather care products safe for semi-aniline leather?
Yes, our pH-neutral leather cleansers are formulated for high-end hides, ensuring they remain hydrated without clogging the natural pores of the leather.
Can I track multiple vehicles on a single account?
Absolutely. The BlackBoxes ecosystem allows you to manage an entire fleet or personal collection from a single, unified dashboard.
Does the wheel cleaner remove heavy iron deposits?
Our 'Iron-Out' formula is specifically designed to chemically bond with brake dust, turning purple as it dissolves stubborn contaminants safely.
How do I update the firmware on my Black Boxes gadgets?
Updates are delivered Over-The-Air (OTA) via the app, ensuring your device always has the latest security patches and features without needing to be unplugged.
Is the app available for both iOS and Android?
Yes, the BlackBoxes Smart App is optimized for both platforms, providing a high-refresh-rate experience and instant push notifications.
What is the return policy for BlackBoxes products?
We offer a 30-day satisfaction guarantee. If our products don't meet your showroom standards, we'll make it right.