Canellation Policy.
Effective Date: 24 August 2026
At Black Boxes, we strive to process and dispatch orders as quickly as possible. Customers may request cancellation of an order subject to the terms below.
1. Order Cancellation
- Customers may request cancellation of an order before the order has been shipped. Cancellation requests can be made by contacting our customer support team with the order number and registered contact details. Once an order has been shipped, it cannot be cancelled. The customer may, where applicable, initiate a return or replacement request in accordance with our Return & Refund Policy.
2. Cancellation by Black Boxes
Black Boxes reserves the right to cancel an order under certain circumstances, including:
* Product being unavailable or out of stock.
* Incorrect or incomplete pricing or product information.
* Suspected fraudulent or unauthorized transactions.
* Inability to deliver the product to the provided address.
* Any other circumstances beyond our reasonable control.
If Black Boxes cancels an order for which payment has already been received, the eligible amount will be refunded to the customer through the applicable payment method.
3. Refund for Cancelled Orders
For eligible cancellations made before shipment, the amount paid by the customer will be refunded after the cancellation is approved.
Refund processing time may vary depending on the payment method and the customer's bank or payment service provider.
4. Orders Already Shipped
Orders that have already been dispatched cannot be cancelled through the cancellation process. Customers should accept delivery and, if eligible, request a return or replacement in accordance with the applicable **Return & Refund Policy**.
If a customer refuses delivery, Black Boxes reserves the right to deduct applicable shipping, handling, or return-to-origin charges from any eligible refund.
5. Promotional and Discounted Orders
Orders placed using promotional offers, coupons, discounts, or special schemes may be subject to additional cancellation and refund conditions specified with the respective offer.
6. How to Request Cancellation
To request cancellation, please contact us as soon as possible with:
* Order Number
* Customer Name
* Registered Mobile Number
* Reason for Cancellation
Customer Support:
Phone: +91 98844 41091
Email: support@blackboxes.in
Website: http://www.blackboxes.in
Black Boxes reserves the right to modify this Cancellation Policy at any time. Any changes will be published on this page.
Black Boxes
A Unit Of Meryl Business Services India Private Limited
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